Support Analyst - Healthcare

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>Dental insurance</li> <li>Health insurance</li> <li>Paid time off</li> <li>Training & development</li> <li>Vision insurance</li> </ul> </div> <div class="trix-content"> <div>Rysun Labs (formerly KCS – Krish Compusoft Services) is an AI, Data & Digital innovation partner of choice for enterprises. Rysun guides and accelerates the AI & Data strategy and Digital Transformation programs for Fortune 2000 enterprises and product startups to shape remarkable customer experiences and intelligent operations. The team delivers innovative, specialized solutions that help High-tech, Retail & Ecommerce, and Energy companies to outperform competition and lead the change in their industry. Rysun partners with Microsoft, Google and AWS to bring the best of enterprise technology to its customers. Rysun believes in quality-first and is CMMI Level 5, ISO 9001 & 27001 certified. The team has a growth mindset fueled by a strong culture of collaboration that unifies its global teams across US, UK, India & South Africa (a proud Level 2 B-BBEE Contributor).<br><br> </div><div>We are looking for an IT Strategy Analyst to support a US-based healthcare client engagement. The role involves conducting IT assessments, data strategy initiatives, benchmarking, and delivering data-driven insights to support strategic decision-making within defined timelines.<br><br> </div><div> <strong>Job title: Support Analyst - Healthcare<br></strong><br> </div><div> <strong>Experience: 3–6 Years<br></strong><br> </div><div> <strong>Location: US-Based / Remote<br></strong><br> </div><div> <strong>Key Responsibilities<br></strong><br> </div><ul> <li>Conduct IT current-state assessments, including application inventory, workflows, and organizational structure.</li> <li> Perform healthcare IT benchmarking by collecting, analyzing, and comparing data such as staffing ratios, costs, and processes.</li> <li> Support data strategy initiatives, including data evaluation, structuring, and alignment with business objectives.</li> <li> Develop and manage project timelines, ensuring timely delivery of all analysis and client deliverables.</li> <li> Identify gaps, redundancies, and optimization opportunities using data-driven insights.</li> <li>Support development of data models, financial models, ROI frameworks, and prioritization matrices.</li> <li> Create client-facing presentations and reports using PowerPoint and Excel.</li> <li> Collaborate with stakeholders to deliver actionable recommendations.</li> </ul><div> <strong>Required Skills:<br></strong><br> </div><ul> <li> 3–6 years of experience in IT Strategy, Healthcare Consulting, IT Advisory, or Data Strategy roles.</li> <li> Strong analytical skills with experience in data analysis, data modelling, and benchmarking.</li> <li>Experience in IT assessments and healthcare consulting engagements.</li> <li>Proficiency in Excel and PowerPoint.</li> <li> Ability to translate complex data into clear insights and executive summaries.</li> <li>Strong communication and stakeholder management skills.</li> </ul><div><strong>Good to Have:</strong></div><ul> <li>Experience working with US healthcare clients </li> <li>Exposure to IT transformation or strategy projects</li> </ul> </div> <p>This is a remote position.</p>

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