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Education Recruitment Manager

May 12, 2026

<img alt="" src="https://assets.jazz.co/customers/customer_20171228182913_GEG7OKYOMJQKSMUJ/layout/20230608092212-image.png" style="border:0px;vertical-align:middle;color:#2b333a;font-family:OpenSans, Helvetica, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;white-space:normal;background-color:#ffffff;width:680px;height:216px;"> Contract Type: Full Time- Permanent. Location: Botswana. JOB OVERVIEW The Account Manager position is a role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with our agents to position Study Group as the provider of choice of Higher Education programs. The account manager will be responsible for achieving new student enrolment and profit goals for their portfolio of agents. The role will be measured by a wide range of KPIs including but not limited to; increasing student applicants, market growth & expansion, high value collaboration with the network & partners. This role will also work closely with our university partners for joint activities in local markets, providing market insights for product development. ABOUT THE ROLE<ul><li style="margin-bottom:11px;">Development & execution of sales account plans</li><li style="margin-bottom:11px;">Pipeline Management – Applicant Generation and Conversion</li><li style="margin-bottom:11px;">Work alongside product sales and marketing to understand and identify market trends and opportunities for student recruitment</li><li style="margin-bottom:11px;">Capable of managing strong partner network, ensuring adherence to SLAs to improve customers' satisfaction</li><li style="margin-bottom:11px;">Recruit new agents and on board them</li><li style="margin-bottom:11px;">Represent Study Group and our brands at exhibition and recruitment events</li><li style="margin-bottom:11px;">Identify partner growth opportunities and risk profile – active management</li><li style="margin-bottom:11px;">Provide high quality product and process training to agents</li><li style="margin-bottom:11px;">Monitor competitor activity enabling greater in market competitor awareness and analysis</li><li style="margin-bottom:11px;">To be the product subject matter expert in the corresponding country, providing product thought leadership and own assessment of product opportunities (go/no-go)</li><li style="margin-bottom:11px;">Creation & execution of a Sales Action Plan with the partner university/s and channel teams.</li><li style="margin-bottom:11px;">Accountable for Brand Enablement activities in the market by delivering product education and training across the sales team, Agent, Academic partners and Digital network.</li><li style="margin-bottom:11px;">Coordinate university partners’ in-market visits and university-sought market insights;</li><li style="margin-bottom:11px;">Budget Control including scholarship allocations.</li></ul> Geographical Scope<ul><li>Southern & Central Africa</li></ul> ABOUT YOU Necessary Skills:<ul><li>Native country Speaker & Fluent in English</li><li>Customer-service orientated and consultative approach to selling</li><li>Computer literate</li><li>Comfortable in high pressure environments</li><li>Excellent presentation, communication and interpersonal skills</li><li>Strong organisational skills and demonstrated ability to meet deadlines and targets</li><li>Ability to work independently and as part of a team</li><li>Familiar to use CRM and data analysis tools like Sales Force, Power BI, etc… to understand the pipeline and business trend, where are area of shortfalls, and where are area of highlights.</li><li>Familiar with student recruitment in local market</li><li>Familiar with Agents in local market</li><li>Able to communicate effectively and influence agents’ decision making process</li><li>Be knowledgeable of market demand and trends</li></ul>Desired Experience:<ul><li>B2B or Channel Sales experience preferred</li><li>Knowledge of international education systems</li><li>Experience with Salesforce.com or other Customer Relationship Management (CRM) tools, e.g. Power BI</li><li>Cold calling experience preferred</li></ul>Attributes:<ul><li>Must be sales and result oriented</li><li>Be driven and possess a strong desire to achieve new heights</li><li>Positive attitude and highly motivated with a strong drive to excel</li><li>Strong positive attitude</li><li>Sensitivity to cultural and linguistic differences</li><li>Adaptability to adjusted working hours</li><li>Adaptability to changes in priorities and business needs</li><li>Be resilient in times of challenges and under pressure</li><li>Results orientated with the ability to successfully deliver on sales, financial and customer satisfaction outcomes</li><li>Professional maturity and enthusiasm</li></ul> ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our <a href="https://assets-us-01.kc-usercontent.com/95d47d95-36b6-00af-a24c-b886ecdfc4a2/754b8731-45a7-4007-90fc-06f8c1c37890/Candidates_Privacy_Notice.pdf" target="_blank">Privacy Policy</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...