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Work From Home Billing Executive – Telecom Sector
Job Summary
HR Service Jobs is seeking a detail-oriented and experienced Billing Executive to join our remote team in the Telecom Sector. The successful candidate will be responsible for handling end-to-end billing operations, ensuring accurate invoice processing, resolving billing discrepancies, and maintaining strong client relationships. This is an excellent opportunity for professionals with a finance or telecom background to work in a flexible and supportive work-from-home environment.
Key Responsibilities
Generate, review, and dispatch accurate invoices based on telecom service usage and client agreements.
Monitor account balances and coordinate with customers regarding outstanding payments.
Analyze billing data and reports to identify errors or inconsistencies and ensure timely correction.
Collaborate with internal departments such as customer service and sales to resolve billing-related queries.
Maintain records of billing transactions and customer payment history in billing software/CRM.
Process credit notes, adjustments, and reconciliations when required.
Stay updated with telecom billing policies, pricing plans, and customer contracts.
Respond to customer inquiries via phone or email in a professional and timely manner.
Ensure compliance with regulatory and company policies in billing operations.
Generate monthly financial/billing reports for management.
Required Skills and Qualifications
Bachelor
s degree in Commerce, Finance, Business Administration, or a related field.
Strong attention to detail with excellent organizational and time-management skills.
Proficiency in Microsoft Excel and billing/accounting software (e.g., QuickBooks, Zoho Books).
Strong analytical skills and the ability to handle large volumes of data.
Excellent written and verbal communication skills in English.
Ability to maintain confidentiality of customer and financial data.
Self-motivated with the ability to work independently in a remote setting.
Experience
Minimum 1–3 years of experience in billing, accounts receivable, or financial operations—preferably in the telecom or IT sector.
Experience with remote work tools and CRM systems is an added advantage.
Working Hours
Flexible remote working hours with a requirement to be available during core business hours (10:00 AM – 6:00 PM IST).
Monday to Friday work schedule; weekend work only if required during peak billing cycles.
Knowledge, Skills, and Abilities
In-depth knowledge of billing practices and financial principles.
Familiarity with telecom services, plans, and billing structures.
Ability to interpret contracts and service agreements.
Problem-solving and dispute resolution abilities.
Adaptability to new billing systems and automation tools.
Strong sense of accountability and ownership of tasks.
Benefits
Competitive salary package with performance-based bonuses.
100% remote work opportunity with work-life balance.
Access to learning and development programs.
Internet allowance and home office support.
Paid time off and flexible leave policy.
Opportunity to work with a reputed company in a high-growth sector.
Why Join HR Service Jobs?
At HR Service Jobs, we believe in empowering professionals to grow their careers from the comfort of their homes. We offer a supportive and inclusive remote working culture where innovation, trust, and continuous improvement are celebrated. If you are looking to be part of a forward-thinking organization with a footprint in the telecom industry, this is your chance.
How to Apply
Interested candidates should submit their updated resume along with a brief cover letter highlighting their billing experience to us with the subject line: Application for Work From Home Billing Executive – Telecom Sector.
Applications will be reviewed on a rolling basis, so apply early to secure your spot!
