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Virtual Pharmacy Technician

June 27, 2026

Virta Health is on a mission to reverse metabolic disease in one billion people. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse metabolic disease in one billion people.As a Virtual Pharmacy Technician at Virta Health, you will provide essential clinical and operational support to the pharmacy enablement team. You’ll manage prescription workflows, coordinate care with RNs, providers, and coaches, and ensure all member-facing processes are handled accurately and efficiently. This role is foundational to supporting Virta’s clinical operations and delivering excellent member experiences.<h1>Responsibilities</h1><h3>Medication & Clinical Support</h3><ul style="min-height:1.5em"><li>Apply medication knowledge to ensure accuracy in processing prescriptions, refills, and prior authorizations.</li><li>Identify and escalate potential prescribing or workflow issues to senior team members as needed.</li></ul><h3>Care Coordination</h3><ul style="min-height:1.5em"><li>Collaborate with RNs, providers, and coaches to coordinate care and resolve member issues.</li><li>Communicate updates clearly and document all activities accurately within established systems.</li></ul><h3>Workflow Execution</h3><ul style="min-height:1.5em"><li>Process clinical tickets promptly and accurately, routing faxes, labs, and records appropriately.</li><li>Follow established SOPs to maintain consistency and compliance.</li><li>Support efficiency and quality improvement initiatives under senior guidance.</li></ul><h3>Team & Operational Support</h3><ul style="min-height:1.5em"><li>Provide dependable support to clinical staff for both routine and urgent requests.</li><li>Participate in team meetings, knowledge-sharing sessions, and ongoing training opportunities.</li></ul><h1>Must-Haves</h1>Education<ul style="min-height:1.5em"><li>Pharmacy Technician Certification or equivalent training required.</li></ul>Experience<ul style="min-height:1.5em"><li>1–2 years of experience in pharmacy operations or telehealth support preferred.</li></ul>Skills<ul style="min-height:1.5em"><li>Strong attention to detail and ability to multitask in a fast-paced environment.</li><li>Proficiency with e-prescribing tools, medical records systems, and communication platforms.</li><li>Demonstrates a proactive use of AI tools to improve individual output and efficiency.</li><li>Collaborative mindset and willingness to learn new technologies.</li></ul>Soft Skills<ul style="min-height:1.5em"><li>Reliable, adaptable, and team-oriented.</li><li>Excellent communication and follow-through.</li><li>Proactive problem solver with a continuous improvement mindset.</li></ul><h1>Values-driven culture</h1>Virta’s company values drive our culture, so you’ll do well if:<ul style="min-height:1.5em"><li>You put people first and take care of yourself, your peers, and our patients equally</li><li>You have a strong sense of ownership and take initiative while empowering others to do the same</li><li>You prioritize positive impact over busy work</li><li>You have no ego and understand that everyone has something to bring to the table regardless of experience</li><li>You appreciate transparency and promote trust and empowerment through open access of information</li><li>You are evidence-based and prioritize data and science over seniority or dogma</li><li>You take risks and rapidly iterate</li></ul>Is this role not quite what you're looking for? <a target="_blank" rel="noopener noreferrer nofollow" href="https://jobs.ashbyhq.com/virtahealth/form/talent-community-form">Join our Talent Community</a> and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/virta-health">follow us on Linkedin</a> to stay connected!Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation is $22/hr. Information about Virta’s benefits is on our Careers page at: <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.virtahealth.com/careers">https://www.virtahealth.com/careers</a>.As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RICorporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI.Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ashbyhq.com/resources/terms-ai-features">https://www.ashbyhq.com/resources/terms-ai-features</a>#LI-remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...