Usability Rapid Researcher (Contract)

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.This is a contract role. Location: Remote Team Description: As a member of the user experience team, you’ll drive the understanding of user behavior, motivations and experiences with Reddit. You'll partner with our product and design teams to understand users and how we can improve their experiences. As a usability rapid researcher, you’ll be responsible for leading usability-focused research studies across consumer teams that drive changes in product design and strategy. Role Description: You’ll investigate user behavior and user needs using qualitative research methods including interviews, concept testing, and usability testing. The ideal candidate will be able to combine their skills in research design and qualitative interviewing and analysis to improve the user experience. Responsibilities: - Design and execute on unmoderated, moderated usability testing, and user interviews through a rapid research program. - Lead communication and collaboration with cross-functional partners, including design, product management, engineers, and product marketing. - Appropriately scope and prioritize usability projects with cross-functional teams to appropriately scope usability projects and prioritize projects. - Work quickly to turn around high-quality research insights. - Develop research deliverables that achieve business and product impact. - Assist other researchers with projects as needed. Basic Qualifications: - 3+ years of professional experience conducting user research - BA/BS in Psychology, Sociology, Statistics, Behavioral Science, Computer Science, Human-Computer Interaction, related fields, or equivalent experience within a product-centric environment Preferred Qualifications: - Previous experience conducting remote research. - Be flexible, adapting to changing schedules and different projects. - Demonstrate agility in adapting to shifting priorities. - Understanding of strengths and shortcomings of different quantitative research methods, including when and how to apply them during each product phase. - Detail-oriented and ability to work fairly independently on a variety of tasks. - Strong interpersonal, organizational, written, and oral communication skills. - Experience working in ambiguity and complex cross-functional collaborations. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at Reddit.com">ApplicationAssistance@Reddit.com. In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...