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Store Sales Representative - New Orleans S, LA
About the position
This position grows sales at assigned Lowe's stores within the geographic territory through implementing sales/marketing programs, training activities, service and merchandising responsibilities. The store count will range between 3-5 stores and will be based on geography and store volume. The Store Sales Representative will service the below sales territories and will effectively manage customer relationships, store appearance, and respond to business needs promptly. This territory will support the following areas: Lowe's Stores: #596-Houma, LA #1054-Metairie, LA #1085-Harvey, LA #2975-Marrero, LA Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
- Establishing strong selling relationships with store associates, store management and other district managers
- Continually promoting and representing the brand and product strengths to Lowe's associates, customers/contractors discerning competitive advantage and competitor’s weaknesses
- Utilizing the Customer Relationship Management (CRM) system to document sales calls and store visits
- Gathering and documenting competitor intelligence information in the CRM
- Conducting contractor events to promote products and to increase sales
- Ensuring promotions, pricing & signage is set appropriately in each store
- Preparing Annual Growth Plan (AGP) for assigned stores in territory that meet or exceed sales & profit goals
- Conducting various trainings including product knowledge, sales training, promotional display training and equipment training for current and newly hired Lowe's associates. Products include (Valspar, HGTV Home by Sherwin Williams, Purdy, Minwax, Cabot, Thompson’s Waterseal, White Lightning, DIY Paint, Contractor Paint)
- Assisting store associates with tinting/mixing paint as needed
- Department review of all Sherwin Williams products including ensuring products are fully stocked and properly displayed
- Making sales calls, as requested by Lowe’s, to residential re-painters, remodelers, property maintenance managers & local home builders (approximately 10% of weekly time) to increase the pro-paint sales
- Conducting Profit and Loss review & management which includes expense management, mistint expense tracking, collateral expenses & travel and entertainment
- Traveling within assigned region, including overnight travel, up to 50% of the time
Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have High School Diploma or GED
- Must have a valid unrestricted driver’s license
- Must have at least one (1) year of work experience in customer service, retail, or sales
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
- Must be willing to travel as required for this position
Nice-to-haves
- Have a bachelor’s degree or higher
- Able to read, write, comprehend and communicate in Spanish
- Have at least three (3) years of work experience in customer service, retail, or sales
- Have working experience with Profit and Loss / Budget Management experience
- Have previous working experience in selling paint and paint related products
