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Specialty DDR - National Accounts ( Virtual)

May 9, 2026

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Responsible for the generation and growth of volume within an assigned territory which will generally be defined as geographies excluded from Specialty DDR assigned territories. Maximizes Fifth Third's penetration in that market. Provide remote customer service and training to dealership personnel, as well as maintenance and collection of dealer accounts (negative reserves, drafts, etc.). Sales are generated primarily by phone with occasional face to face meetings with dealers that have large volume potential.Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.DUTIES & RESPONSIBILITIES:<ul><li>Develop and maintain volume levels commensurate with assigned territory objectives.</li><li>Conduct detailed research to identify high potential prospective dealer partners in smaller urban and rural areas</li><li>Maximize penetration levels in dealerships through performance ratios by continually tracking applications, approvals, bookings, and quality of submissions/paperwork.</li><li>Identify and close key dealers that can be strategic partners.</li><li>Serve as liaison between dealers and each 5/3 department.</li><li>Develop and maintain detailed phone contact records, including appropriate future follow-up dates and actions.</li><li>Develop and maintain strong relationships with Specialty and Auto DDRs for the purposes of identifying referrals in the assigned smaller markets.</li><li>Develop dealership personnel relationships through training, deal structuring, credit involvement, assisting in paperwork, and working deals.</li><li>Provide competitive information / intelligence – gather / analyze market data.</li><li>Establish/maintain relationships with Dealer Principals and key personnel in dealerships via telephone and/or periodic travel to assigned territory.</li><li>Identify, suggest, and implement marketing opportunities and programs.</li><li>Timeliness of required reports and administrative duties.</li></ul>#LI-RD1SUPERVISORY RESPONSIBILITIES: None.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:<ul><li>High School diploma required or equivalent. Some college preferred.</li><li>Minimum of 5 years Specialty Indirect Lending or related field experience.</li><li>Previous customer service experience required.</li><li>Previous extensive telephone sales and service experience required</li><li>Must be able to effectively work with outside customers to resolve issues consistent with 5/3 guidelines, policies, and programs.</li><li>Solid time and territory management skills.</li></ul>Specialty DDR - National Accounts ( Virtual)Total Base Pay Range 82,100.00 - 172,500.00 USD AnnualAt Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: <a href="https://www.53.com/content/fifth-third/en/careers/benefits.html" target="_blank" rel="noopener noreferrer">https://www.53.com/content/fifth-third/en/careers/benefits.html</a> or by consulting with your talent acquisition partner. LOCATION -- Virtual, Ohio 00000Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...