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Senior Manager, Corporate Operations

May 29, 2026

About Outreach Outreach, founded in 2014, is the only complete <a href="https://www.outreach.ai/ai-agents" style="font-size: 16px;">agentic AI</a> platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. <h3>About the Team </h3> The Corporate Operations team is dedicated to the continuous development and resilience of our internal systems and physical office infrastructure. Working cross-functionally with all departments, we are an engineering-focused team providing the foundational "product" that enables our employees to work securely from anywhere. We are the architects and orchestrators that ensure our identity perimeter, device fleet, and office connectivity work together seamlessly. <h3>The Role</h3> As the Senior Manager of Corporate Operations, you will have the opportunity to architect and lead the technical strategy for our internal corporate ecosystem. We are looking for a strategic leader passionate about scaling internal systems, specifically Identity and Access Management (IAM) via Okta, Mobile Device Management (MDM), and global Infrastructure (Network/AV). If you enjoy leading high-performing engineering teams and solving complex, systemic problems to build a frictionless employee experience, this role is for you. You will be responsible for translating high-level IT strategy into actionable engineering roadmaps while ensuring the security and reliability of our 100% cloud-native environment. You will work closely with Workplace, People (HR), Legal, and Security to ensure continuity and operational excellence across all physical and virtual corporate environments. Your Daily Adventures Will Include:<ul> <li>Oversee the annual technical roadmap for the Systems and Infrastructure engineering teams, prioritizing projects based on business impact and technical risk.</li> <li>Act as an operational auditor to identify manual "toil" and guide the team toward API- driven automation for the Joiner-Mover-Leaver (JML) lifecycle.</li> <li>Collaborate with Security on the internal incident response framework, leading blameless post-mortems and driving long-term corrective actions for system outages.</li> <li>Act as the lead technical liaison for Workplace and HR on large-scale initiatives such as office buildouts, global connectivity standards, and Device Trust implementations.</li> <li>Review and vet architecture designs for Okta workflows, MDM policy changes, and network security configurations to ensure they scale.</li> <li>Manage relationships and negotiate contracts with critical SaaS vendors and ISPs to ensure best-in-class service and redundancy.</li> <li>Direct management and mentorship of the engineering staff, focusing on career growth and technical standards.</li> </ul> Our Vision for You:<ul> <li>Bachelor's degree in computer science or equivalent with 8+ years of relevant experience in IT Engineering, with at least 3 years in a formal leadership/management role.</li> <li>Proven experience in a 100% cloud-native environment with zero on-prem footprint.</li> <li>Expert-level experience managing Okta as an IdP (SAML, SCIM, OIDC, and Workflows) and knowledge of administering Google Workspace and Microsoft O365.</li> <li>Deep knowledge of MDM systems (e.g., Jamf and Intune) and modern networking/physical security stacks (e.g., Meraki, Verkada).</li> <li>Solid understanding of automation and scripting (e.g., Python, Bash, APIs) to evaluate engineering designs.</li> <li>Exceptional ability to document and author high-level technical strategies and departmental SOPs</li> <li>Strong verbal and written communication with the ability to influence cross-functional stakeholders.</li> <li>Experience in a fast-paced SaaS company or high-growth startup is highly desirable. Ability to work well both independently and in teams, with extreme attention to detail.</li> </ul> <div>$135,000 - $165,000 a year</div><div> <div> The annual base salary range for this role is $135,000.00-$165,000.00. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process. </div> </div> Why You’ll Love It Here • Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...