Senior Investigator - Remote

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Senior Investigator is responsible for identification, investigation and prevention of healthcare fraud, waste and abuse.

The Senior

Investigator will utilize claims data, applicable guidelines and other sources of information to identify aberrant billing practices and patterns.

The Senior

Investigator is responsible for conducting investigations which may include field work to perform interviews and obtain records and/or other relevant documentation.

You will enjoy the flexibility to telecommute\* from anywhere within the U.S. as you take on some tough challenges.

  • *Primary Responsibilities:
  • Assess complaints of alleged misconduct received within the Company
  • Investigate medium to highly complex cases of fraud, waste and abuse
  • Detect fraudulent activity by members, providers, employees and other parties against the Company
  • Develop and deploy the most effective and efficient investigative strategy for each investigation
  • Maintain accurate, current and thorough case information in the Special Investigations Unit's (SIU's) case tracking system
  • Collect and secure documentation or evidence and prepare summaries of the findings
  • Participate in settlement negotiations and/or produce investigative materials in support of the latter
  • Communicate effectively, including written and verbal forms of communication
  • Develop goals and objectives, track progress and adapt to changing priorities
  • Collect, collate, analyze and interpret data relating to fraud, waste and abuse referrals
  • Ensure compliance of applicable federal/state regulations or contractual obligations
  • Report suspected fraud, waste and abuse to appropriate federal or state government regulators
  • Comply with goals, policies, procedures and strategic plans as delegated by SIU leadership
  • Collaborate with state/federal partners, at the discretion of SIU leadership, to include attendance at workgroups or regulatory meetings
  • *What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
  • *Required Qualifications:
  • Bachelor's Degree OR Associate's Degree with 2 years of equivalent work experience with healthcare related employment
  • 2+ years of experience in health care fraud, waste and abuse (FWA)
  • 2+ years of experience in state or federal regulatory FWA requirements
  • 2+ years of experience analyzing data to identify fraud, waste and abuse trends
  • Intermediate level of proficiency in Microsoft Excel and Word
  • Ability to participate in legal proceedings, arbitration, and depositions at the direction of management
  • Ability to travel up to 25%
  • Access to reliable transportation & valid US driver's license
  • *Preferred Qualifications:
  • Demonstrated intermediate level of knowledge in health care policies, procedures, and documentation standards or 2-5 years of experience
  • Demonstrated intermediate level of skills in developing investigative strategies or 2-5 years of experience
  • Specialized knowledge/training in healthcare FWA investigations
  • Active affiliations: National Health Care Anti-Fraud Association (NHCAA)
  • Accredited Health Care Fraud Investigator (AHFI)
  • Certified Fraud Examiner (CFE)
  • Certified Professional Coder (CPC)
  • Medical Laboratory Technician (MLT)
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