Medical Billing AR Specialist- No Surprises Act & Federal IDR- Remote

QMACS, Inc. is a well-established medical billing company headquartered in Richardson, Texas with over 30 years of experience in the healthcare industry. Our fully remote team supports clients nationwide, with employees working across more than 25 states.


We are currently seeking an experienced Accounts Receivable Specialist with specific knowledge of the No Surprise Act (NSA) and Federal Independent Dispute Resolution (IDR) process to join our team.


This position will be responsible for managing and resolving outstanding medical claims, with a particular focus on out-of-network claims subject to the No Surprises Act and Federal IDR process. The ideal candidate will have hands-on experience with medical billing and insurance follow-up, as well as demonstrated experience navigating Federal IDR disputes, payer negotiations, and applicable deadlines and requirements.

Duties:

  • Monitor, research, and resolve outstanding medical claims
  • Identify claims that may qualify for the No Surprises Act and Federal IDR process
  • Initiate and track payer negotiations and Federal IDR disputes
  • Follow up on denials, underpayments, outstanding balances, and IDR determinations
  • Maintain accurate documentation of claim activity, disputes, and payer communication
  • Ensure applicable Federal IDR deadlines and requirements are met
  • Serve and protect sensitive information by adhering to professional standards, company policies and procedures, federal, state, and local requirements and standards.


Requirements:

  • Previous medical billing/accounts receivable experience required
  • Hands-on experience with the No Surprises Act and Federal IDR process strongly preferred
  • Experience with insurance follow-up, denials, underpayments, and out-of-network claims
  • Strong understanding of medical claims, EOBs/ERAs, and payer reimbursement
  • Excellent organization, communication, and attention to detail
  • Ability to work independently and manage multiple claims and deadlines in a fully remote environment
Company Description

We are a privately held medical billing company based in Richardson, Texas, providing comprehensive revenue cycle management services to healthcare providers nationwide. With over three decades of industry experience, our team specializes in optimizing reimbursement, improving operational efficiency, and supporting providers through ever stage of the billing process.

Our organization has grown significantly since transitioning to a fully remote workforce, and we are proud to employ talented professionals across more than 25 states.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...