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HubSpot CRM, Sales Support Specialist
Job Description:
- Lead the end-to-end migration of data from Freshsales/Desk into HubSpot
- Configure and set up HubSpot Sales and Service tools to match the client's workflows
- Troubleshoot migration issues and ensure a smooth, low-disruption transition
- Manage day-to-day CRM upkeep, data entry, and account maintenance in HubSpot
- Build and manage sales and marketing sequences, including email templates and follow-ups
- Support onboarding and training for accounts moving through the sales pipeline
- Produce recurring sales operations reporting
- Provide front-line customer support and troubleshooting once ramped up on the client's platform
- Handle light content writing for customer-facing communications
- Build toward a broader customer success role as familiarity with the platform grows
- Deliver onboarding and light training to the client's internal team on new HubSpot workflows
- Act as the internal point of reference for HubSpot best practices, reducing reliance on the founder
- Maintain proactive, consistent communication with the client on progress, blockers, and priorities
- Ensure reliable attendance and follow-through on committed tasks and deadlines
Requirements:
- Hands-on experience with HubSpot CRM (Sales and Service tools) — non-negotiable
- Prior experience with CRM data migration (Freshsales/Desk to HubSpot preferred, or similar platform migration experience)
- Background in sales operations or sales support
- Strong written and verbal English communication skills
- Demonstrated reliability: consistent attendance and proactive, self-directed follow-through
- Deep familiarity with HubSpot Sales Hub and Service Hub
- Comfort managing CRM data migrations and data hygiene
- Experience building email/marketing sequences and sales templates
- Reporting and CRM administration skills
- Quick to learn and adapt to new tools and platforms (e.g., Google Workspace, internal customer success platforms)
- Proactive communicator — you flag issues before they become problems, not after
- High accountability and ownership mentality
- Comfortable working independently with minimal oversight
- Customer-centric mindset with a service-oriented approach
- Strong organizational skills and attention to detail
- Adaptable and resourceful in a lean, fast-moving startup environment
Benefits:
- No benefits package included