Home Care & Hospice Virtual Care Coordinator RN

<h2><b>Employment Type:</b></h2>Full time<h2><b>Shift:</b></h2><p style="text-align:inherit"></p><h1><b>Description:</b></h1><p><b>Hours/Shift: Friday-Monday 12pm-10:30pm EST</b></p><p></p><div><div><p><b><u><span>Position Overview:</span></u><span> </span></b></p></div><div><p><span><span>As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will<span> </span></span><span>monitor</span><span><span> </span>patient conditions, coordinate care plans, and<span> </span></span><span>provide</span><span><span> </span>real-time guidance to field staff and caregivers.</span></span><span> </span></p><p></p><p><b>Why Join Us?</b></p><p>Start Here. Grow Here. Stay Here.</p><p></p><p>We don’t just offer jobs; we build careers. Many of our nurses stay with us long‑term because they feel supported, valued and empowered to grow. If you’re looking for stability, professional development and purposeful work, you’ve found it.</p><p></p><p><b>What You Can Expect</b></p><p>Consistent & Reliable Workloads</p><ul><li><p>Predictable schedules with steady assignments—no scrambling for hours.</p></li></ul><p></p><p><b>Competitive RN Pay + Low-Cost Benefits</b></p><ul><li><p>Strong compensation paired with affordable medical, dental, vision, retirement options and more. And your benefits begin on your first day!</p></li></ul><p></p><p><b>Supportive, Nurse-Led Leadership</b></p><ul><li><p>Accessible managers who understand the field and have your back.</p></li></ul><p></p><p><b>Real Career Growth Opportunities</b></p><ul><li><p>Nearly every leader here started in a field role—advance clinically or step into leadership.</p></li></ul><p></p><p><b>Epic EHR System</b></p><ul><li><p>Efficient documentation and seamless care coordination—less time charting, more time caring.</p></li></ul><p></p><p><b>Fast, Respectful Hiring Process</b></p><ul><li><p>Quick interviews and timely offers because your time deserves respect.</p></li></ul><p></p></div><div><p></p></div><div><p><b><span>What You Will Do: </span></b></p></div><div><ul><li><p><span><span>Conduct virtual assessments and<span> </span></span><span>monitor</span><span><span> </span>patients' conditions remotely.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop and coordinate individualized care plans in collaboration with the interdisciplinary team.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide virtual education and support to patients, families, and caregivers<span> </span></span><span>regarding</span><span><span> </span>symptom management and end-of-life care.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Respond promptly to urgent virtual consults and triage patient needs effectively.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families.</span></span><span> </span></p></li></ul><p></p></div><div><p><b><u><span>Benefits:</span></u><span> </span></b></p></div><div><ul><li><p><b><span>Day 1 Benefits<span><span> </span>– medical, vision, dental & more</span></span><span> </span></b></p></li></ul></div><div><ul><li><p><span><span>️Short- and long-term disability coverage</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>403(b) retirement plan with employer match</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Generous paid time off + 7 paid holidays</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tuition reimbursement up to $5,250/year</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Comprehensive onboarding and orientation</span></span><span><span> </span></span><span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Mission-driven and faith-based care</span></span><span> </span></p></li></ul><p></p></div></div><div><div><p><b><u><span>Minimum Qualifications:</span></u><span> </span></b></p></div><div><ul><li><p><b><span>5+ years of Home Care, Hospice, ER and/or Triage RN Experience</span></b><span> </span></p></li></ul></div><div><ul><li><p><b><span>Active RN license in a Compact State (</span><span>eNLC</span><span>)</span></b><span> </span></p></li></ul></div><div><ul><li><p><b><span>BSN<span> </span></span><span>required</span><span><span> </span>by an approved Nursing education program</span></b><span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proficiency</span><span><span> </span>in Epic or Home Care EMR Experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong communication</span><span><span> </span>and interpersonal skills to build rapport with patients and families virtually</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to work independently and as a part of collaborative remote team</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Able to adapt to rapid changes to meet business/department needs</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Patient/Customer Service Experience</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b>About Trinity Health At Home </b></p><p>Trinity Health At Home is a national home care, hospice and palliative care organization serving communities across 11 states.</p><p></p><p>As a faith-based, not‑for‑profit agency, we are committed to caring for patients and families in the place they feel most comfortable—at home. Our services include skilled nursing, physical, occupational and speech therapy and medical social work.</p><p></p><p><b>We are:</b></p><p>✅ Medicare‑Certified</p><p>✅ Joint Commission Accredited</p><p>🏆 A Reputation.com 800 Award Winner 2025 & 2026</p><p>Learn more at <a href="http://www.trinityhealthathome.org/michigan" target="_blank" rel="noopener noreferrer"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">TrinityHealthAtHome.org/Michigan</span></a>.</p></div></div><p></p><p></p><p><b>Our Commitment </b></p><p></p><p><span>Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...