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First Party Collector

June 3, 2026

Altus Receivables is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. Altus Receivables is seeking First Party Collectors as we continue to grow our team! First Party Collectors collect payments or communicate/resolve issues from debtors. The collector will collaborate with clients, sales and peers on delinquent accounts. The primary role is to contact debtors by phone, mail or email. Upon contact, collectors will examine the debtor’s financial situation, review documents/contracts, review/resolve disputes while working on establishing a resolution. They must adhere to all compliance requirements to resolve all cases until closure or escalation. *This position is a Remote/Telecommute position* Job Responsibilities:  <ul><li style="margin-bottom:11px;">Minimum of 80 outbound/inbound calls </li><li style="margin-bottom:11px;">Negotiate payment in full or secure a payment arrangement </li><li style="margin-bottom:11px;">Create a sense of urgency on non-paying debtors </li><li style="margin-bottom:11px;">Work closely with Client Support Representative to resolve disputes </li><li style="margin-bottom:11px;">Maintain a positive attitude </li><li style="margin-bottom:11px;">Remain respectful to debtors & peers </li><li style="margin-bottom:11px;">Strong work ethics and integrity </li><li style="margin-bottom:11px;">Prioritize time management </li><li style="margin-bottom:11px;">Remain professional at all times </li><li style="margin-bottom:11px;">Meet/exceed monthly phone, activity & fee quota’s </li></ul>Job Requirements:  <ul><li style="margin-bottom:11px;">Collections, sales, telemarketing, customer service or call center experience preferred </li><li style="margin-bottom:11px;">Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred </li><li style="margin-bottom:11px;">Critical Thinker </li><li style="margin-bottom:11px;">Basic Math and Writing skills </li><li style="margin-bottom:11px;">SalesForce experience is a plus </li><li style="margin-bottom:11px;">Strong attention to detail and goal-oriented </li><li style="margin-bottom:11px;">Ability to de-escalate adverse situations </li><li style="margin-bottom:11px;">Strong interpersonal, communication, and organizational skills </li><li style="margin-bottom:11px;">Dependability </li></ul>Compensation and Benefits: <ul><li style="margin-bottom:11px;">$12.98 per hour PLUS commission and bonuses </li><li style="margin-bottom:11px;">Benefit package with health, dental, vision, life, and disability coverage options</li><li style="margin-bottom:11px;">401(k) retirement plan option with company matching</li><li style="margin-bottom:11px;">Generous paid time off policy - start with 18 days per year</li><li style="margin-bottom:11px;">Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice</li></ul>We look forward to you joining our team!! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...