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Critical Utilities Technician

April 25, 2026

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Critical Utilities Technician – JLL

What this job involves:

As a Critical Utilities Technician at JLL, you'll play a vital role in ensuring the seamless operation of mission-critical plant utilities that keep our facilities running 24/7. This position combines hands-on technical expertise with operational vigilance, focusing primarily on the generation and distribution of Purified Water and Water for Injection systems. You'll be the frontline expert maintaining the reliability and efficiency of critical infrastructure, directly contributing to JLL's commitment to operational excellence and client satisfaction. This is an opportunity to apply your technical skills in a dynamic environment where your work directly impacts facility uptime and performance.

What your day-to-day will look like:

Monitor and operate critical utilities plant systems including Purified Water and Water for Injection generation and distribution equipment, ensuring optimal performance throughout your shift. Perform equipment rounds, routine inspections, and corrective maintenance on pumps, valves, motors, and related water systems while tracking electrical and mechanical loads for all critical systems. Generate detailed written reports and logs documenting operational set points, control points, daily events, and equipment status for review by the Utilities Manager. Inspect facility systems at various heights and in extreme temperature conditions, identifying maintenance needs and creating work orders to address repairs promptly. Execute maintenance work during scheduled windows while maintaining clear written communication with the Critical Environment Team. Respond to emergency maintenance calls during off-hours, nights, and weekends as needed, providing on-call support to ensure continuous system reliability. Collaborate with supervisors and planners to identify root causes of equipment issues and recommend procedural improvements that promote zero-accident safety standards.

Required Qualifications:

At least 2 years of experience in: manufacturing field, pharmaceutical industry
Demonstrated ability to read and interpret HVAC, electrical, plumbing, and architectural blueprints for maintenance and repair activities.
Proficiency with hand tools and power tools, with proven capability to perform basic electrical, plumbing, and carpentry tasks.
Physical capability to work at heights, in extreme temperature environments, and lift, move, or carry up to 70 pounds regularly.
Strong written and verbal communication skills with the ability to produce clear, detailed operational reports and documentation.
Availability to work rotating shifts including nights, weekends, and provide on-call emergency support as required.
Current knowledge of safe work practices and commitment to maintaining a zero-accident work environment.

Preferred Qualifications:

Basic working knowledge of MAXIMO or similar computerized maintenance management systems (CMMS) for work order tracking and documentation.
Experience with Windows-based computer systems and facility management software applications.
Familiarity with maintaining libraries of blueprints, operating manuals, and standard operating procedures for utilities equipment.
Previous experience working in mission-critical or pharmaceutical-grade water systems environments.
Background in root cause analysis and preventive maintenance program development.
Understanding of regulatory compliance requirements for water quality systems in controlled environments.
Professional certifications related to water treatment, utilities operations, or facility maintenance.

Location:

Onsite

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Manati, PR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...