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Boston Unique Indoor Comfort - HVAC Outside Sales Representative

June 26, 2026

About the position

The HVAC Outside Sales Representative is responsible for generating business, developing, and maintaining relationships with customers and clients, and reaching/exceeding sales goals. The Outside Sales Representative manages the full sales process including identifying prospective customers, scheduling meetings with potential customers to discuss HVAC needs, preparing and presenting HVAC estimates, and closing the sale. Working independently, the Outside Sales Representative must be willing and able to drive throughout the sales region to meet the needs of customers and clients.

Responsibilities

Perform outside sales activities such as sourcing, meeting with, closing, and following up with both residential and light commercial HVAC customers in their homes or places of business.
Follow up with potential customers via email, text, and phone calls and generating new leads through the distribution of print marketing materials, lead aggregators, and other potential lead sources.
Consult with customers to provide a customized HVAC system solution including maintenance programs.
Create accurate sales estimates using vendor pricing and company templates
Provide customers with multiple solutions for their HVAC and other home comfort needs.
Independently complete the sales process to ensure customer satisfaction.
Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
Follow up with existing sales, bids, and leads to offer any additional information as needed to convert them into sales.
Overcome technical and business objections of prospective customers.
Emphasize salable features, quotes, prices, and credit terms and prepare sales orders for jobs sold.
Educate customers on available state and local rebate programs, ensuring they understand potential savings and incentives tied to energy-efficient HVAC systems.
Build and maintain customer relationships.
Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, communication with vendors, etc.
Attend weekly sales meetings and other business meetings as required.
Complete special projects and perform other job duties as assigned.

Requirements

3+ years successful outside sales experience in HVAC
Excellent knowledge of and command of HVAC technology
Able to pass a drug screening and background check
Valid drivers license and ability to drive to sales appointments
Able to learn about the state and local rebate programs that are available
Able to learn about the local permitting requirements associated with HVAC system installation in various municipalities
Customer focused, able to relate and respond to all personalities
Competitive, hardworking, responsible, and committed
Results orientated and goal driven
Capable of handling multiple tasks simultaneously
Able to work independently without requiring close supervision

Benefits

Incentive/Commission/Bonus opportunities
401(k) retirement savings plan with matching company contributions
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability)
Life insurance benefits for you and your dependents
Warehouse Merchandise Discount
Paid time off & paid holidays
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others)
Robust Employee Assistance Program

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...